Rider Resources
Enrollment
Getting started is as easy as calling 623-282-9300 and answering a few questions to become registered. From there, you are entered into our database and can begin requesting transportation services.
Northwest Valley Connect provides free or low-cost transportation in the cities of Sun City, Sun City West, El Mirage, Youngtown and portions of Peoria and Surprise.
OR
Complete the Online Rider Registration Form below and one of our Call Center Representatives will contact you within a week to review your registration and get you enrolled if you qualify for our services.
Are you an El Mirage resident?
- For a small fee, residents of El Mirage are able to have their Lyft rides scheduled and coordinated by NVC.
- In addition to Lyft, we provide transportation in NVC accessible vehicles for residents who are disabled and cannot utilize the Lyft program for the same low fee of $2.00 each way.
- Rider must give 2 days notice to place a ride request
RIDES ARE NOT GUARANTEED
ALL OTHER RIDERS IN DESIGNATED SERVICE AREAS
- Rider must give 7 days notice to place a ride request
RIDES ARE NOT GUARANTEED
Rider will be notified 3 days in advance of their date request to confirm if a volunteer is available for them.
RIDER ENROLLMENT
Online Registration
IMPORTANT: You must be 65 or older to enroll.
Resources
TITLE VI PLAN (Civil Rights)
Download Forms and Notices
Title VI Civil Rights Notice to the Public
and Policy Statement
Northwest Valley Connect hereby gives notice that it is the agency’s policy to assure full compliance with Title VI of the Civil Rights Act of 1964 and related statutes and regulations in all programs and activities. These federal statutes require that no person shall, on the grounds of race, color, or national origin be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program, activity or service.
Title VI Notice to Public
Title VI Complaint Procedures
Title VI Complaint Form
Title VI Implementation Plan
AMERICAN DISABILITIES ACT (ADA)
Download Forms and Notices
ADA Rights Notice to the Public
and Policy Statement
Northwest Valley Connect hereby gives notice that it is the agency’s policy to assure full compliance with Title II of The Americans with Disabilities Act (ADA) of 1990 and related statutes and regulations in all programs and activities. These federal statutes require that no person shall, on the grounds of disabilities be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program, activity or service.