Contact Us
You must be 21 or older to use sportsbooks in the US, and the legal age can be higher in some places. This page explains how to contact Top Sportsbook Promos at northwestvalleyconnect.org, what we can help with, and where to go for problems we can't fix. It also covers how our sportsbook promo pages work, so you know what to check before you write to us.
Commercial disclosure: Top Sportsbook Promos may earn a commission if you sign up with a sportsbook we list. Commission does not decide rankings or ratings. Editorial ratings are our own assessment and are not customer-review scores.
What you can contact us about
- Corrections: an offer, bonus amount or term on one of our pages looks out of date or wrong.
- Feedback: a guide was unclear, or you want a topic covered, such as rollover, minimum odds or expiration dates.
- Partnership and editorial questions: how we list sportsbooks and how we rate them.
- Site issues: a broken page, link or display problem.
To reach us, use the contact method shown on the site or in the footer. We haven't published an email address or phone number on this page, so please don't rely on unofficial contact details.
What we can't help with
We are an independent comparison site, not a sportsbook. We can't see or change your account, and we don't hold your money. For these problems, contact the sportsbook directly through its own support channels:
- Deposits, withdrawals or account verification
- A bonus that wasn't credited or was removed
- Account limits, closures or self-exclusion requests
- Disputes about how a bet was settled
Before you write to the sportsbook, keep screenshots of the offer page, your bet slip and any promo code you entered. That makes a dispute much easier to resolve.
Before you report an offer problem
- Check the date on the page. Promotions change often, and our figures were last checked on Sep 29, 2026.
- Read the sportsbook's current terms. Rollover, minimum odds, qualifying payment methods and expiry dates decide what an offer is really worth. Our Terms and Conditions explain how we use this site's content.
- Confirm your eligibility. Availability varies by state, and some offers apply only to new customers.
- Tell us the page, the offer name and what you saw. We'll review it and update the page if we can verify the change.
We can't promise an individual reply to every message or a specific response time.
How we handle your message
We read feedback to improve accuracy. We don't ask for account passwords, card numbers or full identity documents. Never send us that information. To learn more about who we are and how we work, see About Us.
Important note on the sportsbooks we list
The sportsbooks featured on this site include offshore-style brands. Offshore sites may not be licensed in your state, and state consumer protections may not apply to them. There is also a real risk that an offshore sportsbook won't pay out or resolve a dispute. Check whether a site is legal where you live before you deposit. Consult a qualified professional for legal or tax questions. Nothing on this site guarantees winnings or profit, and bonuses come with conditions that can make them hard to clear.
Support if gambling stops being fun
If betting is causing you stress or money problems, help is available and confidential.
- National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available 24/7.
- Texas: Texas residents can also call 1-800-GAMBLER and ask about Texas-specific support and local treatment resources.
Only bet what you can afford to lose, and never chase losses. Read our Responsible Gambling page for tools such as deposit limits and self-exclusion.