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NVC June Newsletter

 | Published on 6/21/2021

BOARD CHAIR LETTER-Bonnie Boyce-Wilson

Hello to summer! Despite the AZ heat, we will be enjoying getting together with family and friends in the new freedom of not wearing masks if we are vaccinated. We will enjoy picnics, cookouts and outdoor events. Its time to dig out the recipes of summer enjoying fresh fruits, summer salads, and desserts. While we celebrate, we will enjoy socializing without a screen between us and friends. We will be gradually adjusting to the new normal.

Here at NVC, the leadership team has been discussing and deciding how our office environment will be managed to be safe. We are also addressing safety throughout our program for our drivers and riders by continuing to keep vehicles sanitized. We have again begun to offer the very popular group trips so folks who have been confined by the pandemic can have a “cabin-fever-reliever” trip to a fun destination.

This will be my last newsletter article as board chair. The NVC bylaws impose term limits for board members and officers and the time has come for me to step down from this role. Despite no longer serving on the board, I am not going away. I will be involved by serving on committees, driving, and otherwise assisting the NVC program. Hopefully, we will have a new ASU Social Work intern or two for whom I will serve as field instructor, and that will keep me engaged in the day-to-day operations.

I am proud of the growth at NVC during my tenure as board chair. Kathy and I have worked together well as she capably executes her role as Executive Director. The list of accomplishments under her leadership continues to grow. I know she will welcome the new board chair and continue a positive and productive relationship. Onward and upward!

Bonnie Boyce-Wilson, Board Chair



How long have you been on the board at NVC?

I have been on the board of NVC since August 2017

What do you do at NVC?

I am currently the Board Secretary. I am also Chair for the Development Committee

What do you like about volunteering?

Being able to give back to people in our community is some small way is something I feel we are all tasked with. After working in the banking industry in the West Valley for so many years and seeing the tremendous need for transportation for so many of my customers, I became passionate about NVC and what they do.

What is a fun fact about you?

I love to sing. I was on a praise team for several years and now it is mostly listening and singing to music in my office or cranking up the volume when I am cleaning my house. It is my way to relax.

What advice do you have for other volunteers?

Find a cause that you have a passion for. When you truly believe in something you are more likely to give all you can to help that organization because you, a friend, or a loved one has benefited from that service.

Dear NVC Volunteers and Staff,


I recently listened to a webinar ‘Reimagining Mental Wellness in the Post-Pandemic Workplace’. They had CEO’s, Therapists, Human Resource professionals, and employees speaking on the topics of Mental Wellness, Navigating the Pandemic Aftermath, and Understanding Humans at Work. What we have gone through this past year is now being called ‘Global Trauma’.

There are now changes in the protection techniques, concern of safety, how to protect ourselves as we transition back to normalcy. There is talk about what is coming up emotionally for everyone. What is in the best interest of each individual person? We need to remember that feelings are natural and always valid.

The discussion included that those coming back to the office may have a need to claim boundaries such as, ‘I am uncomfortable shaking hands’, ‘I don’t want to share items like staplers, tape dispensers’, and ‘I am uncomfortable sharing a crowded office’. We don’t have to go back to the same way things were done before. I feel confident that we can work together to make changes and accommodations that address the needs and wellness of us all.

As the country, counties, and cities around us change requirements for masks and safety protocols, in order for us to go back to some kind of ‘normal’, we need to consider what is right for our organization. Do we require vaccinations or face masks? Do office workers come back to the office or should we provide for continued virtual work?

The Leadership Team reviewed these questions and shared our options. The Leadership Team then made recommendations to the Board of Directors’ Operations Committee.

One item these teams have vetted is the subject of vaccinations. In going through this process, the Leadership Team followed by the Operations Committee have determined the best course of action would be to clearly outline our safety protocols to include the following four items for all Volunteers and Staff.

  1. Do a Self-Assessment before driving any clients or coming in the office (before any direct contact with clients or other volunteers/staff). A Self-Assessment includes answering whether you might have any of the Covid-19 symptoms. If you think you might, you will then need to get tested and then quarantine until you receive your test results. Should you test positive, you must quarantine as prescribed.
  2. Wear a mask on any vehicle when driving a client. This is mandated by the Federal Transit Administration and because these grants are how we get some funding and vehicles, we must comply. Wear a mask in the office if you have not been vaccinated when other people are in the office.
  3. If you have been exposed to a Covid positive person and you have not been vaccinated, you must be tested before driving another client or come into the office or quarantine for 14 days.
  4. If you are vaccinated, you do not need to wear a mask in the office. If you are vaccinated, you do not need to be tested when exposed. We encourage all who are medically able to be vaccinated.

These protocols are meant to help our volunteers and staff feel safe working with NVC. They are also meant to enable us to continue to be a reliable service.

I would like to hear from you. What concerns do you have about coming into the office? What concerns do you have about driving clients? What can NVC do that might help you heal from this year of trauma? Let’s make some changes if they are needed. Please email me any comments, questions, or concerns.

It has really been a rough, stressful, and exhausting year. My door is open, my phone is on, my ear (and shoulder) is yours.

Kathryn Chandler928-607-9467




How long have you been volunteering?

Over four years.

What do you do for NVC?

I am a semi-retired computer programmer with almost 40 years of experience in education. I met Kathy at a health fair and was looking for a volunteer opportunity to keep using my computer skills. I helped with several solutions to support the Dispatchers and staff. The latest version of our dispatch database went on-line in March 2020, just before the pandemic. The new web pages made it easy to connect from anywhere, so staff could work from home.


I also produce monthly reports and graphs on trips and calls for grants and meetings.

I also trouble-shoot problems or make changes staff request.


What do you like about volunteering?

I love working with data, and I love keeping my skills up-to-date. I will be really glad when we can resume our volunteer meetings and I can see everyone again.


What is a fun fact about you?

When NVC moved to Sun City, they moved just across the street, so I usually walk over. I’ve been walking 4-5 miles most days for the last 20 years, so I take every opportunity to walk. Although when it is 115 degrees, I prefer to walk at the track.


What advice do you have for other volunteers?

I am so glad I have been able to provide the support for the staff. Finding the right niche where you can make a contribution is very satisfying.



Cover Mountain Carrot Cake

by Bonnie Boyce-Wilson
I love this cake because it is super easy and so delicious. I’ve made it dozens of times. It is my go-to cake for potlucks and picnics. It travels well and gets eaten quickly. Full disclosure, this recipe was originally published by the Junior League of Denver in the Colorado Cache Cookbook—my favorite cookbook, but that is another story.


1 ½ C vegetable oil

1 ½ C sugar

4 eggs, well beaten

3 C grated carrots (3/4 lb.)

2 C unbleached flour

½ t salt

2 t soda

2 t ground cinnamon

2 t ground allspice

1 C chopped pecans

1 C raisins

1 t vanilla extract


½ C margarine, melted

1 8-oz package cream cheese, softened

2 C sifted powdered sugar

1 t vanilla extract



What helps make this recipe so easy is that the ingredients will fit into a Cuisinart food processor. You can buy carrots already grated or grate them first in the food processor, scrape them out to add later. This cake serves at least a dozen.

Cream oil and sugar. Add eggs and carrots, mix well. In a separate bowl, mix dry ingredients. Add flour mixture to carrot mixture, a small amount at a time, beating well. When blended, add pecans, raisins and vanilla. Pour into a greased and sugared 10X14 pan. Bake at 325 degrees for one hour. Cool slightly before frosting.

To make frosting, combine margarine and cheese, beat well. Add sugar and vanilla, mix well and spread on cooled cake.

We at NVC want to say our final farewell to Bryanna Western as she, her husband, and daughter begin their new life in Utah. Bryanna will be sorely missed - her talents are numerous! Bryanna has been the person preparing the NVC Newsletter since November 2020. I can only hope I can continue to make it as delightful as she has! Thank you Bryanna and Happy Birthday!
Ronni Hoover, Webmaster

Happy Birthday from all of us at NVC!!
Philip Souza
Bryanna Western
Lilette Suva