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Northwest Valley Connect, Expanding Transport Services

Trudy Ware | Published on 1/21/2021



Northwest Valley Connect, Expanding Transport Services

Essential Transport Company is Experiencing Growth in Accessible Van Demand


Northwest Valley Connect, a transport service for a special population, the 65 years and older, the disabled and veterans residing in the west valley, announced today, that use of accessible vans increased 47% since March 2020. Although the pandemic limited transport for seniors to many social activities, reliance on NVC accessible vans as transport to medical/human services, such as dialysis, cancer treatments, and food assistance has more than doubled.  Compliance with recent health and safety practices focused the attention of Kathryn Chandler, NVC Executive Director on rising transport requests of residents and she determined NVC van service is a better solution for people to access their destinations.


The organization is a stand-a-lone nonprofit essential transport since 2014 servicing seniors and the disabled community residents who lack access to public transportation because services are fragmented or nonexistent or people are not able to drive. The impact of Covid 19 changed the way transportation is provided in communities.  For public transportation, taxi services, and community ride services the impact is costly.  “Diversifying NVC services to accommodate not only individual ride requests but increasing the level of service to accommodate community organizations will be a real cost savings for both groups”, says Kathryn. 


Because NVC services, vehicles, and mode of operations are recommended among community resources, the organization was approached to assist with van transport services. To achieve this new endeavor, NVC is hiring community members with good driving records and preferred CDL’s.  Please call and talk with Kathryn Chandler about your interests.  Contact: 623-282-9304 or email,


Submitted by Trudy Ware, Community Engagement, Northwest Valley Connect