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 | Published on 11/15/2020





Across the country and our communities, people are isolated because of social distancing, a Covid 19 health and safety practice to prevent contracting the virus. However, there is a downside – people have become emotionally and physically threatened by the lack of transport and inability to take care of health needs.

Northwest Valley Connect Mobility Program continues to go forward with a ride solution for many seniors, people experiencing disabilities, and veterans residing independently in west valley communities who lack access to public transportation.

The year 2020 has been difficult.  Condolences from Northwest Valley Connect staff and volunteers go out to all who have lost loved ones, friends, family members, or to those otherwise affected by the pandemic. 


In consideration transport activity slowed during the last months but a number of amazing volunteers continue ride transport for the most vulnerable individuals attending to dialysis and cancer treatments. Volunteers, also, assist with online food shopping and food bank pick-up and delivery.


Greater dependency on Van transport is the ride solution for social distancing.  During August, the Federal Transportation Department 5310 funds provided NVC with a 2021 brand new 12 passenger van with air conditioning and music. Perhaps you recognized Rich our Fleet Manager on the van’s wrap as it rolled down the avenue.   


A great big thanks! - to Louis and Teresa’s thoughtfulness and because of their kindness they donated funding for the wrap. They live in Surprise, perhaps your neighbors or friends and were regulars at the Surprise Senior Center where Teresa worked. Teresa and Louis supersede the highest level on NVC’s “Best Friends” list and Rich extends our heartfelt appreciation each time he has the opportunity to transport Louis to his medical appointments in the best looking 2021 van on the road.     


Our people are important to us and the sentiment is conveyed by additional Volunteers who are making “well check” calls to minimize fears of isolation.  Approximately 75 clients are contacted weekly by volunteers. They share Information that creates an awareness of available community resources along with NVC/Covid-19 health and safety best practices to promote ride participation. 


Callers have voiced their concern and NVC responded by increasing the level of health standards for equipment and volunteer personal vehicles. Quality sanitation products are used to clean each vehicle after a trip. Gloves are worn when volunteers are physically assisting a client and all drivers and riders wear a mask provided by NVC.


Please call 623-282-9300 if you need assistance with transportation, or are interested in volunteering, or would like a deduction in your taxes by donating to Northwest Valley Connect a nonprofit organization.

Kathryn Chandler/Executive Director