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NVC October Newsletter



September Greetings!

We are excited to be celebrating the arrival of our shiny new van! Great news indeed! It is so new, we have not yet had time to wrap it with the NVC logo, but it is here for our use. These vans are made available through a grant application process. The funding is 80% federal and 20% NVC. That means we had to come up with our share to submit with the application and then wait to see whether we were selected. It is a long process requiring patience. Even once we knew we would be receiving the van it still took months to be delivered. But the waiting time is over, and it is indeed time to celebrate! Wa-hoo!

Another reason for celebration is the 3089.5 miles driven by volunteers during July, (the most recent month for which numbers are available.) Just think! Even during record-breaking temperatures and the pandemic, NVC volunteers keep the wheels turning and clients are being served. Thank you for your dedication, your time and energy, and facing the blasts of hot air when you open your car doors. You mean the world to the clients you serve. Your service is so appreciated. Thank you!

So, you may wonder how I knew about the miles driven during July. It is no secret, and you yourself can go to the NVC website at and look under “news” to find the statistics about our service delivery. Not only can you see the miles driven, but also the hours donated by volunteers and the areas of work assigned as well as the number of clients served. Our dedicated team of volunteers contributes their skills and time in a wide variety of ways.

Our website is a wealth of information and resources for our board members, volunteers, clients, and the general population. We thank our dedicated webmaster, Ronni, for her commitment to excellence and her countless hours of work as she continues to develop this amazing resource for NVC. Please take a moment to check it out!

Stay safe!

Bonnie Boyce-Wilson

NVC Board chair


Dear Volunteers and Staff,

I want to thank everyone for the well wishes and prayers. Grief is a really tough thing to go through but my family is doing ok.We have had some other sad news, Ernie Harnett has passed away. Ernie was one of our original drivers from 2014, he is the British fellow who came to the volunteer meetings with ideas and jokes. Ernie always volunteered to drive our veterans no matter how far they were going. Condolences can be sent to Gerry Berger, Ernie’s wife @13337 W El Sueno Ct Sun City West, AZ-85375.

We continue to transport folks who need us most to their appointments and they are very grateful. Our core group of drivers continue to be safe and clean vehicles, distance as can be accommodated, use hand sanitizers and most importantly wear masks. All clients also wear masks. I attribute our Covid – 19 free status to strictly following our procedures. Arizona’s cases are on the decline and we will continue to follow CDC directions. The Senior Centers in Surprise and El Mirage, which were frequent client destinations, have no plans of opening anytime soon. I was asked by someone at the Sun City West Rec Centers recently if we would take someone to go get ice cream if they requested such a trip. I did not hesitate to say that we would, of course, because we knew before the pandemic made everyone stay at home that it was unhealthy for seniors to be isolated.Baskin-Robbinsis open!

Northwest Valley Connect has signed up Fry’s Rewards Program so please sign your card or phone number that you use when shopping to help NVC earn some money.

Dear Northwest Valley Connect,

Congratulationson your enrollment into the Fry's Community Rewards Program. Your participants may begin enrolling upon receipt of this email.

You have been assigned a new NPO (Non-Profit Organization) numberDA883.
Please refer to this number in all future correspondence.

To Use the Fry's Community Rewards Program:
Simply encourage your participants to visit

. Once logged into their Fry's account they can search for Northwest Valley Connect either by name or DA883 and then click Enroll. New users will need to create an account which requires some basic information, a valid email address and arewardscard.

*Customers must have a registered Fry'srewardscard account to link to your organization.
*If a member does not yet have a Fry'srewardscard, please let them know they are available at the customer service desk at any Fry's

REMEMBER, purchases will not count for your organization until after your participants register theirrewardscard.
Participants must swipe their registered Fry'srewardscard or use the phone number that is related to their registered Fry'srewardscard when shopping for each purchase to count.

Thank you!
Fry's Community Rewards Department










And NVC is also signed up on Amazon Smile. If you order something from Amazon make sure you log in under Amazon Smile and have NVC as your charity.

Thank you for all you do for our communities.

Kathryn Chandler/Executive Director

VOLUNTEER NEWS byLibby Christianson

Hello NVC Volunteers, Alumni and Friends,

It’s finally starting to cool down here in the northwest valley. My goodness it has been a long, hot summer!

If you’ve had a chance to be out of town we are hoping you return soon as the work of serving NVC clients continues. You have been missed!

On September 10, 2020 a few volunteers and staff attended a review of the Valley Metro Northwest Valley transportation survey results. If you were not able to attend you can find a recording of the virtual meeting and supporting documents here Even if you’re not a transportation nerd, if you live in the Northwest Valley I recommend you take a look!

NVC Board Members are currently seeking committee member volunteers. This work is currently remote.


Ken Reinstein is the director of marketing & communications for Sun Health, a $400-million-dollar organization based in the Valley. He leads external communications, media relations, advertising and social media management functions, including brand, media and community outreach and has more than 20 years of combined senior leadership in marketing and communications. Ken describes himself as an “insane networker,” and has over 2,000 followers on LinkedIn. He has a BA in journalism with emphasis on public relations from ASU. Ken lives in north Scottsdale and also has strong connections in the West Valley. And, he currently serves as a volunteer member of the board of directors for the Phoenix Conservatory of Music, where he is also chair of their marketing committee.

If you have a background in Marketing and would like to work with Ken Reinstein in developing and marketing the Northwest Valley Connect message in the community please contact Libby Christianson, volunteer coordinator

When friends and family ask you about your work with NVC what is your 30 second commercial explaining Northwest Valley Connect? We are grateful to all of you for talking us up in the community and sharing our mission.

Please check out our evolving website at andLIKE LIKELIKEus on Facebook.

FUNDRAISER TIME- Get your walking shoes ready!

Coming soon to the NVC community: our annual fundraiser reframed.

Normally in October 2020 NVC would be hosting our annual Motors and Wheels mega fundraiser. Since this is not currently possible the NVC fundraising committee has a new, brilliant idea – a virtual walkathon!

Our proposed date for this event is the second weekend in January 2021. This leaves us plenty of time to plan and execute a fun, creative event that will draw in beaucoup buck$.

Here’s where you come in…

Do you know a business that would like to be a named sponsor for our event?

Maybe you enjoy putting together baskets full of goodies to raffle off?

Are you an event planner who would like to leave their mark on this event?

Worker bees are always welcome for planning and on the day of the event.

Virtual walkers are needed too!

So, pencil us in for the second Sunday in January 2021 and let Libby know if want to join the planning team for our annual NVC Motors and Wheels Virtual Walkathon. Contact Libby

Dear Volunteers:
Experience Matters has been a phenomenal partner to Northwest Valley Connect for the past three years. We have benefitted from this partnership in many ways including the connection and work of our 3 outstanding Encore Fellows Tom Bashwiner, Anne White and Trudy Ware; the mileage reimbursement program for not just drivers who sign up but also call center staff; and funding for volunteer events, recognition and training.Please read below and if you haven’t signed up to be part of this program you will see how to do so. Please don’t hesitate to ask any questions of our representative Jeanne-Marie or of myself.
Kathy Chandler
Executive Director


How long have you been volunteering at NVC?
I've been volunteering at NVC for 5 years.
What do you do at NVC?
I'm a driver. I'm able to drive cars, the wheelchair van, and the lift buses.
What do you like about volunteering at NVC?
As I tell my riders, I love to drive and meet nice people. I can't think of anyone I've met in 5 years that wasn't pleasant, at least after talking to them for a while. They are all so grateful for what we do. All of the office staff and other drivers are wonderful. I can tell they really care about the clients and want to do the best job possible.
What is a fun fact about you?
I worked for the Federal government at the Railroad Retirement Board for 40 years.
What advice do you have for other volunteers?
I'd tell other volunteers, especially drivers, to work at NVC as long as it's fun. Your work will always be worthwhile, but you need to enjoy what you do to convey that to our clients.
How has volunteering during a global pandemic been for you?
I took about a month off in April and May when the pandemic was getting worse. Once things seemed to plateau, I started driving again, 3 days per week.I'm glad I could help with some grocery deliveries and rides during this time.I haven't run into anyone that was sick.


Since I retired from teaching at Peoria High School in 2011, I started volunteering. My first volunteer job was as a Marshall at the Phoenix Open in January 2012. As a Marshall, I control the flow of the play with the players and spectators.Marshalls not only direct players and spectators but are the people who keep track of the player’s balls if they are hit out of the normal play area. So, if you are watching a golf game on TV and see someone standing in the woods, that is a Marshall.I answer a lot of questions and even have a chance to watch some golf.I became Captain at the Phoenix Open in 2014 for Hole 10 and have 80 Marshalls under me. I became the Captain at the Senior PGA event for Hole 2 and have 10 Marshalls at the moment.

I also became a Marshall and Captain at the LPGA tournament in 2012. I am responsible for the Marshalls at the hole I am assigned to. In 2016, I was promoted to be the head of all the Captains and Marshalls having approximately 300 people under me. Getting this many volunteers is a challenge. I recruit at the other tournaments, try to get friends involved, post signs at the Phoenix Open and other places of high traffic for golf fans. The biggest problem to overcome is that we actually have to pay for our uniforms to volunteer but at the LPGA we do get a free round of golf with enough work.

All three tournaments are different in terms of time involved. The Phoenix open I work Monday through Sunday an average from the time I leave in the morning until I get home is about 8-10 hours. The LPGA since it is a much bigger job, I am there Tuesday through Sunday about a 12-14-hour day. This does not include the hours or weeks before preparing the volunteer schedule and paperwork. The Senior PGA is the easiest one. I work Wednesday through Sunday and the longest day is about 7-8 hours. Needless to say, I need these weeks off from volunteering at Northwest Valley Connect and need a vacation afterwards.

Obviously at the Phoenix Open, I’ve seen a lot of players you’ve seen on TV such as Tiger Woods, Phil Mickelson, Bubba Watson, Justin Thomas, and Brooks Koepka. I have said good morning to all players in form of introduction to the whole. Most are friendly. I have also seen amateurs at the Pro-Am such as actor, Mark Wahlberg; football players: Larry Fitzgerald, Ben Roethlisberger, and Patrick Peterson; Diamondback players: Archie Bradley and Torey Lovullo; local media like Mark Curtis from Channel 12; and hockey player Shane Doan. It is interesting to see these people play golf and interact with the spectators.

This is exciting work. I am directly involved with these tournaments being on national TV and happening live. So next time you’re watching the Phoenix open, you know that the people wearing straw hats are the Marshalls and you just might see me!

RECIPE AND STORY by Bonnie Boyce-Wilson
The unlikely combination of North African spices and Tex-Mex salsa tasted like a million bucks to Ellie Mathews of Seattle when she won the 38thPillsbury Bake-Off in Orlando Florida in 1998. Mathews, 52, a homemaker, won a cool million for her Salsa Couscous Chicken recipe. The contest featured a quick-and-easy theme, and the judges were looking for main dishes that required less than 30 minutes to prepare. Mathews’ winner was prepared in a skillet, not baked.

Salsa Couscous Chicken

Four servings

3 cups hot cooked couscous or rice (cooked as directed on package)

1 Tablespoon olive or vegetable oil

¼ cup coarsely chopped almonds

2 garlic cloves, minced

8 chicken thighs, skin removed

1 cup Thick ‘n Chunky salsa

¼ cup water

2 Tablespoons dried currants

1 Tablespoon honey

¾ teaspoon cumin

½ teaspoon cinnamon

While couscous is cooking, heat oil in large skillet over medium-high heat until hot. Add almonds; cook 1-2 minutes until golden brown. Remove almonds from skillet with slotted spoon, set aside.

Add garlic to skillet; cook and stir 30 seconds. Add chicken: cook 4-5 minutes or until browned, turning once.

In medium bowl, combine salsa and all remaining ingredients; mix well; Add to chicken; mix well. Reduce heat to medium; cover and cook for 20 minutes or until chicken is fork-tender and juices run clear, stirringoccasionally. Stir in almonds. Serve chicken mixture with couscous.

Nutritional analysis per serving: 490 calories, 170 calories from fat, 19 grams fat, 4 grams saturated fat, 100 mg cholesterol, 540 mg sodium, 45 grams carbohydrate, 3 grams dietary fiber, 11 grams sugars, 34 grams protein.

Spread the Word: The Time to Act is Now
Sharethis 2020 Census graphicwith your social media followers using hashtag #2020Census, andpost this 2020 Census banneron your website. Plan to send an email or or text message as a reminder to your employees with a link to respond
Support your digital engagement with activities like chalking the sidewalks in your community. For example, social media reminders could be combined with “Chalk the Walk” reminders that ask your stakeholders and social media followers to chalk "last chance to be counted in the #2020Census" on their sidewalks.

Happy Birthday fromall of us at Northwest Valley Connect!!

Marcy Ann Fisher

Synthia Lane
Andrea Alpert
Kim Johnson

Patricia Lang
Leonard Kahl
Lynda Lexvold
David Andrews