MESSAGE FROM THE VOLUNTEER COORDINATOR-
Hello NVC Volunteers, Alumni and Friends,
We hope that you are safe and well. September marks six months since our country has been experiencing a global pandemic. Weathering this storm is challenging even for those who have resources. Our clients need our support and NVC volunteers are connecting with them.
We continue to send our love and support to the Chandler family during this difficult time after the loss of their son and brother, Troy. His presence at NVC will be missed. You may send condolences for Kathy and her family to Northwest Valley Connect, PO Box 9303, Surprise, AZ 85374.
Calls to clients who have asked for regular wellness check ins has been going on since March. Wellness Check Volunteers have a regular list of about 60 clients they keep in touch with. These volunteers include: Mickey, Pherne, Elaine, Anita, Pam, Karen, Celia, Sherry, and Andi. Each volunteer calls about 8 clients. It may just be to chat about how they are doing and providing reassurance. It may include references to other services they may need. It might be a grocery order or a ride. Callers assist clients in getting what they need.
Some clients continue to schedule rides through our call center. A few dedicated call center operators, Pat and Greg, plus Kim our dispatcher handle the calls and do their best to connect riders with a ride or one of our volunteer drivers. In addition, call center volunteers continue to register new clients for NVC services.
Our summer drivers include: Rich, Tom, Mary, Pat, Dave, Stella and Jim. The hot summer months can be a challenge. The record setting heat is oppressive and since we are no longer able to wait indoors for clients this can mean finding a cool place to wait or running your car for long periods to remain cool. Driving clients is the core of our mission and we are grateful that with the help of a few dedicated volunteer drivers we can continue to serve those most vulnerable.
The operation of NVC continues as well. The bills need to be paid, much needed funds need to be found, the offices need to be cleaned, vehicles need upkeep, our new website demands attention and the board of directors is working for our future. We thank all those volunteers who continue our mission.
Please check out our new website at northwestvalleyconnect.org and like us on Facebook. If you need help inputting your volunteer hours and mileage to the website please contact Libby Christianson at email@example.com.
Speaking of the NVC Board of Directors, board member Sharon Hettick and Bonnie Boyce Wilson continue to work to bring transportation services and funding to the west valley. Sharon was very involved in getting residents to respond to the transportation survey provided by Valley Metro. Thank you! The results of the survey are in and a Zoom meeting has been scheduled to share information with residents. Use the information below to join the meeting and share your thoughts and concerns. Your advocacy for our clients is most needed!